Where to Find Information About Us and Our Products
You can find everything you need to know about us and our products on our website at www.quicklegalcheck.com before you order. We also confirm the key information to you in writing after you order, by email or in your online account.
When you buy from us you are agreeing that:
- We accept your order automatically when you place it and payment is taken at that point.
- If your payment fails, you will not be able to access your report.
- We charge interest on late payments.
- We are not responsible for delays outside our control.
- As your report is a customised digital product created to your specifications, you do not have an automatic right to a refund once your report has been generated. Your statutory rights are not affected.
- We offer a 7-day money-back guarantee (see section 5).
- You have rights if there is something wrong with your product.
- We can change products and these terms.
- We can suspend supply (and you have rights if we do).
- We can withdraw products.
- We can end our contract with you.
- We don't compensate you for all losses caused by us or our products.
- We use your personal data as set out in our Privacy Notice.
- You have several options for resolving disputes with us.
- Other important terms apply to our contract.
Important Disclaimer — Not Legal Advice
The reports provided by QuickLegalCheck do not constitute legal advice. They are for informational and educational purposes only. The Service is not a substitute for professional legal advice from a qualified solicitor who has considered your individual circumstances.
We strongly recommend that you seek independent legal advice before signing any contract, particularly where the contract involves significant financial commitments, complex legal obligations, or where you have any concerns about the terms.
No solicitor-client relationship is created between you and QuickLegalCheck through your use of the Service. The Service has been designed by qualified contract lawyers with experience in commercial contract law. However, the reports generated are produced by artificial intelligence, not by a solicitor reviewing your specific contract.
1. Orders and Payment
When you place an order for a contract review, your order is accepted automatically and payment is taken at that point via our secure payment processor, Stripe. All prices are in pounds sterling (GBP) and are shown exclusive of VAT, which is added at the prevailing rate (currently 20%) at checkout. A VAT receipt is provided by email after payment. We do not store your payment card details.
Your AI-generated contract review report will be made available in your account once processing is complete. If your payment fails, you will not be able to access your report.
2. Sometimes We Reject Orders
Sometimes we reject orders, for example because we cannot verify your identity, because you are located outside the UK, or because the product was mispriced by us. When this happens, we let you know as soon as possible and refund any sums you have paid.
3. We Charge Interest on Late Payments
If we are unable to collect any payment you owe us we charge interest on the overdue amount at the rate of 4% a year above the Bank of England base rate from time to time. This interest accrues on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You pay us the interest together with any overdue amount.
4. We Are Not Responsible for Delays Outside Our Control
If our supply of your product is delayed by an event outside our control, such as server outages, third-party API failures, or internet connectivity issues, we contact you as soon as possible to let you know and do what we can to reduce the delay. As long as we do this, we won't compensate you for the delay, but if the delay is likely to be substantial you can contact us at Hello@quicklegalcheck.com to end the contract and receive a refund for any products you have paid for in advance, but not received.
5. Refunds and Your Right to Change Your Mind
Your report is a customised digital product created to your individual specifications. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the right to cancel does not apply to the supply of digital content which is not supplied on a tangible medium if the supply has begun with your prior express consent and your acknowledgement that you thereby lose your right to cancel.
By placing an order and consenting to the immediate generation of your report, you acknowledge that you lose your right to cancel once the report has been generated and made available in your account.
Our 7-day money-back guarantee. We want you to be satisfied with your report. If you do not find it useful, tell us within 7 days of it being delivered by emailing Hello@quicklegalcheck.com from the address you ordered with, and we will refund the full price paid. We may ask what fell short so we can improve, but a refund does not depend on your answer. If the Service fails to deliver a report at all because of a technical error on our part, we will re-process your contract at no charge or refund you, whichever you prefer. This guarantee is in addition to, and does not affect, your statutory rights.
6. There Is No Ongoing Contract to End
We charge per contract review. There is no subscription, no recurring payment and nothing for you to cancel. Each review you pay for is a one-off purchase, and you are free to stop using the Service at any time. If you would like your account closed, contact us at Hello@quicklegalcheck.com. Reports you have already paid for remain available in your account.
7. You Have Rights if There is Something Wrong With Your Product
If you think there is something wrong with your product, you must contact us at Hello@quicklegalcheck.com. Your legal rights are summarised below. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website at www.citizensadvice.org.uk.
Summary of your key legal rights
If your product is digital content (for example, an AI-generated contract review report), the Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality.
If your digital content is faulty, you are entitled to a repair or a replacement.
If the fault cannot be fixed, or if it has not been fixed within a reasonable time and without significant inconvenience, you can get some or all of your money back.
If you can show the fault has damaged your device and we have not used reasonable care and skill, you may be entitled to a repair or compensation.
8. We Can Change Products and These Terms
Changes we can always make. We can always change a product: to reflect changes in relevant laws and regulatory requirements; to implement minor technical adjustments and improvements, for example to address a security threat (these are changes that don't affect your use of the product); and to update digital content, provided that the digital content always matches the description of it that we provided to you before you bought it.
Changes we can only make if we give you notice and an option to terminate. We can also make other types of change to the product or these terms, but if we do so we'll notify you and you can then contact us at Hello@quicklegalcheck.com to end the contract before the change takes effect and receive a refund for any products you've paid for in advance, but not received.
9. We Can Suspend Supply (and You Have Rights if We Do)
We can suspend the supply of a product. We do this to: deal with technical problems or make minor technical changes; update the product to reflect changes in relevant laws and regulatory requirements; or make changes to the product (see section 8).
We let you know, may adjust the price and may allow you to terminate. We contact you in advance to tell you we're suspending supply, unless the problem is urgent or an emergency. If we suspend the product for longer than 14 days in any 30-day period we adjust the price so you don't pay for it while it's suspended. If we suspend supply, or tell you we're going to suspend supply, for more than 30 days you can contact us at Hello@quicklegalcheck.com to end the contract and we'll refund any sums you've paid in advance for products you won't receive.
10. We Can Withdraw Products
We can stop providing a product, such as a digital content product. We let you know at least 30 days in advance and we refund any sums you've paid in advance for products which won't be provided.
11. We Can End Our Contract With You
We can end our contract with you for a product and claim any compensation due to us (including enforcement costs) if:
You don't make any payment to us when it's due and you still don't make payment within 14 days of our reminding you that payment is due.
You don't, within a reasonable time of us asking for it, provide us with information, cooperation or access that we need to provide the product, for example access to the contract document you wish us to review.
You breach the acceptable use terms set out in section 14 below.
12. We Don't Compensate You for All Losses Caused by Us or Our Products
We're not responsible for losses you suffer caused by us breaking this contract if the loss is:
Unexpected. It was not obvious that it would happen and nothing you said to us before we accepted your order meant we should have expected it (so, in the law, the loss was unforeseeable).
Caused by a delaying event outside our control. As long as we have taken the steps set out in section 4.
Avoidable. Something you could have avoided by taking reasonable action. For example, damage to your own digital content or device, which was caused by digital content we supplied and which you could have avoided by following our advice to apply a free update or by correctly following the installation instructions or having the minimum system requirements advised by us.
A result of reliance on our reports as legal advice. As stated in the disclaimer above, our reports do not constitute legal advice and we are not liable for any losses arising from decisions made in reliance on the content of our reports without obtaining independent legal advice.
To the extent that you use a product for the purposes of your trade, business, craft or profession then, save in respect of any liability which cannot legally be limited, our total liability to you for all losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to what you paid for the product in the 12 months preceding the claim and all claims for loss of profit or indirect or consequential loss are wholly excluded.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
13. Your Contract Data
When you upload a contract for review, the text content of the contract is sent to a third-party AI provider (Anthropic) for analysis. Anthropic's API does not use your data to train its models. Contract data is retained by Anthropic for a limited period (currently up to 30 days) for safety and abuse monitoring purposes, after which it is deleted.
We store your contract files and generated reports securely. You may request deletion of your data at any time by contacting us.
14. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these terms. You must not upload any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable. You must not attempt to gain unauthorised access to the Service or its related systems.
15. Intellectual Property
The content, design, and functionality of the Service (excluding your uploaded contracts and data) are owned by QuickLegalCheck and are protected by applicable intellectual property laws.
You retain all rights to the contracts you upload. The reports generated for you are licensed to you for your personal or internal business use. You may share reports with your professional advisers but may not resell or commercially distribute them.
16. We Use Your Personal Data as Set Out in Our Privacy Notice
How we use any personal data you give us is set out in our Privacy Policy.
17. You Have Several Options for Resolving Disputes With Us
Our complaints policy. Please contact us at Hello@quicklegalcheck.com and we will do our best to resolve any problems you have with us or our products.
Resolving disputes without going to court. Alternative dispute resolution is an optional process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you're not satisfied with the outcome you can still go to court.
You can go to court. These terms are governed by English law and wherever you live you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in.
18. Other Important Terms
We can transfer our contract with you, so that a different organisation is responsible for supplying your product. We'll contact you to let you know if we plan to do this. If you're unhappy with the transfer you can contact us at Hello@quicklegalcheck.com to end the contract within 30 days of us telling you about it and we will refund you any payments you've made in advance for products not provided.
You can only transfer your contract with us to someone else if we agree to this.
Nobody else has any rights under this contract. This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.
If a court invalidates some of this contract, the rest of it will still apply. If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.
Even if we delay in enforcing this contract, we can still enforce it later. We might not immediately chase you for not doing something (like paying) or for doing something you're not allowed to, but that doesn't mean we can't do it later.
19. Contact
If you have any questions about these Terms, please contact us at: Hello@quicklegalcheck.com